Meet our leadership team
Lewis Scandle: Interim CEO
Joined BrisDoc: September 2025
Previously: Lewis joined BrisDoc in September 2025 as Commercial & Finance Director, bringing with him a wealth of NHS experience from his time at Northumbria Healthcare.
About:
Having moved to Bristol from the Tyneside area, Lewis was drawn to BrisDoc’s strong values, social purpose, and commitment to delivering care that makes a real difference to local communities.
His approach to leadership is grounded in clarity, collaboration, and a strong sense of responsibility. Lewis believes good financial leadership is about much more than numbers. It is about making thoughtful decisions, supporting sustainable services, and ensuring resources are used well for the benefit of patients, colleagues, and communities.
His mission as Interim CEO:
To provide steady, values-led leadership that keeps BrisDoc focused on what matters most: delivering safe, compassionate, and sustainable “patient care by people who care.” Lewis aims to support teams, strengthen partnerships, and help ensure BrisDoc remains resilient, innovative, and true to its social purpose.
Find him:
Predominantly at BrisDoc’s Head Office, Osprey Court, working closely with the Board, Senior Leadership Team, service leads, and partners. Lewis can also be found across BrisDoc’s services, listening to colleagues and keeping close to the day-to-day realities of care delivery.
Dr Anne Whitehouse: BrisDoc Medical Director
Joined BrisDoc: 2016 to late 2024. Returned as Medical Director in August 2026.
Previously: Medical Director at Badger, a fellow social enterprise providing NHS urgent care across Birmingham and Solihull.
About: I studied at the University of Bristol and have longstanding experience in general practice and urgent care. BrisDoc has been an important part of my career, having previously worked here as a GP and Deputy Medical Director for Urgent Care. I bring a strong understanding of our local health and care services, alongside a broader perspective from my time at Badger. I enjoy working with colleagues and partners to turn shared ambitions into practical improvements for patients.
My mission as Medical Director: My mission is to help our teams deliver safe, compassionate care that meets the needs of the people we serve. This means bringing services together so patients experience more joined-up care, listening to patients and colleagues, and supporting our teams to learn and improve. I want everyone involved in delivering care to feel supported and able to contribute.
Find me: Working with colleagues across BrisDoc and our local health and care partners to improve services for our communities.
Mike Duncan MCIPD: Director of People and OD
Joined BrisDoc: 2022
Previously: Mike has an extensive career in HR, learning, and organisational development, holding senior roles in both the public and private sectors. Prior to joining BrisDoc, he led HR functions at organisations such as Alliance Homes, Bristol Energy, and Bristol City Council, specialising in employee engagement, culture change, and leadership development.
About:
Mike is an experienced HR and organisational development leader with a strong focus on employee engagement, leadership development, and driving cultural transformation. Over his career, he has led teams to streamline services, enhance productivity, and implement impactful programmes that build organisational capability. Mike is deeply passionate about creating inclusive, high-performing workplaces and promotion environments where people can thrive. His collaborative leadership style enables him to work effectively with stakeholders across all levels, driving business success and enhancing employee experiences.
My mission as Director of People and OD:
I am committed to building a compassionate and inclusive workplace where every team member feels supported, empowered, and valued. By aligning people strategies with BrisDoc’s mission, I aim to drive cultural and organisational development that ensures our colleagues can continue delivering exceptional healthcare services to the communities we serve.
Rhys Hancock: BrisDoc Director of Nursing, AHPs and Governance
Joined BrisDoc: 2021
Previously: Rhys qualified as a Paramedic in 2014 and has since developed his career through clinical leadership roles in urgent and emergency care. His journey began in clinical audit and quality improvement, leading to work on national policy and clinical guidelines to advance his profession.
About:
Rhys has led geographically dispersed clinical teams across the South-West, driving improvements in patient care and clinical practice. His work has focused particularly on clinical development, patient pathways, and health technology. He takes a proactive, solution-focused approach to governance, ensuring safety, learning, and innovation are at the heart of every decision.
At BrisDoc, Rhys is committed to enabling co-owners to deliver high-quality care, supporting them to work at the top of their scope while maintaining a strong culture of continuous improvement and patient safety. Outside of work, he enjoys spending time with friends and exploring new places.
My mission as Director of Nursing, AHPs and Governance:
To empower BrisDoc’s co-owners to deliver exceptional care by fostering a culture of learning, innovation, and collaboration. By supporting clinical teams, I aim to enhance patient outcomes, improve job satisfaction, and ensure the highest standards of governance and safety.
Find him:
Rhys is based at Osprey Court, BrisDoc’s Head Office, where he works closely with clinical and governance teams, as well as internal and external partners, to shape a better future for the communities BrisDoc serves. He can also be found working clinically in the SevernSide Integrated Urgent Care service.
Dr Ray Montague: BrisDoc Chair
Founded BrisDoc: 2001
Additional roles: Senior Partner at Hillview Family Practice
About: I was brought up on both sides of the Atlantic, and still swim as much as I can. I also love my music and enjoy jazz and blowing my own trumpet. I trained as a GP in Exeter and have been at my practice in Hartcliffe for 24 years. I helped start BrisDoc and remain in awe of how far it has progressed since those simple beginnings.
My mission as Executive Chairman: To enthuse and support everyone throughout the organisation, from the Board of Directors to staff on the front line in the important endeavour of delivering “patient care by people who care”; and to keep throwing in the odd idea every now and then, to keep us on our toes.
Find me: I often do clinical shifts at weekends and am at Osprey Court Head Office most Tuesdays and Thursday afternoons.