Who we are
About BrisDoc
BrisDoc are a proud provider of NHS Healthcare who have been passionately delivering ‘patient care, by people who care’ for over 20 years.
We run an exciting range of Primary Care Services including the Urgent Care Service for BNSSG, a number of GP Practices and Bristol’s Homeless Health Service. This enables BrisDoc to offer excellent healthcare 24 hours a day, 365 days a year to over 1 million patients across Bristol, North Somerset & South Gloucestershire.
We are also, an employee owned, Social Enterprise. This means the decisions we make, are for the good of our patients, workforce and wider community as a whole.
Our Core Values
Our Patients
Treat patients with compassion, dignity, respect and in a timely, responsive and person-centered way, championing health equalities 24/7.
Our People
Grow our people through our coaching culture, clear leadership, strong work life balance, flexible and portfolio roles, focus on wellbeing and enable all employees, as co-owners to get involved in the development of our organisation.
Our Services
Deliver excellent community based, sustainable healthcare through our services that are safe, supportive, collaborative, effective, open, transparent and foster a culture of learning and improvement.
Our Resources
Make best use of all available resources including: technology; facilities; equipment; consumables; finance, both our own and that of the wider health and social care system.
Our Social Impact
Tackling climate change through green innovations and reducing our carbon emissions; be an equal and diverse employer that proactively promotes inclusion; engage with local communities so that we are informed by public voice; give back to our community through volunteering and our Community Fund.
Severnside IUC
SevernSide Integrated Urgent Care (IUC) is a 24/7 NHS Urgent Care Service which combines NHS 111 and the GP Out of Hours Service for Bristol, North Somerset and South Gloucestershire. The service allows patients to speak to a clinician when they urgently need to and their own GP practice is closed.
The service can be accessed by calling 111, contacting NHS111 online or using the NHS App.
The service offers video and telephone consultations, face to face appointment in local treatment centres and where appropriate, home visits from our mobile clinical team.
Find out more >
Broadmead Medical Centre
Broadmead Medical Centre is an NHS GP practice, located in the centre of Bristol (within Boots in Broadmead). Our opening hours are extended to give greater flexibility for our patients. We are an established training practice serving a registered list of more than 10,000 patients provided primarily to students and young families, international patients, homeless and vulnerable people with a small elderly population
We are working to offer more appointments in the evenings and at weekends. Speak to a member of the practice team to find out more.
We provide all general medical services and operate chronic disease clinics, manage child health and immunisations, family planning and sexual health, also clinics for smoking cessation, alcohol and weight management.
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Homeless Health Service
The Homeless Health Service see and treat homeless patients who visit the Compass Centre on Jamaica Street, Stokes Croft. We also have outreach teams who actively go out into the community to seek homeless patients who may need our help.
Patients can drop in for appointments with either a GP or a nurse every day. The Homeless Health Service also runs SMART (Supervised Methadone and Resettlement Team) Clinics. This is a service for homeless people who are opiate dependent and have a history of sleeping rough.
With the aim of championing the needs of homeless people, the team gives sensitive support and promotes a client’s healthcare rights to help engagement and to tailor care to suit the individual.
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Charlotte Keel Medical Practice
Charlotte Keel Medical Practice is at the vibrant heart of Bristol’s inner city, serving a population from all corners of the world and from all walks of life. Our largest ethnic minority groups come from the Caribbean, the Asian subcontinent and Somalia.
We serve patients who may be homeless, struggling with alcohol or drugs, and seeking help to begin piecing life together; at the other end of the spectrum we serve patients who are settled, doing well in life, and who seek help to ensure they remain in the very best of health.
The practice believes passionately in responding to all of our patients’ cultural & social agendas. We work closely with a broad & enthusiastic team to help us achieve this. As well as the usual range of primary health care team members we have interpreters, drug project liaison workers, counsellors, welfare benefits advisers and many other members in the wider team here.
Find out more >
We are a ‘Social Enterprise’ and an ‘Employee Owned Business’ – this means the decisions we make, are for the good of our patients, workforce and wider community as a whole. This involves prioritising the health of our patients, protecting our environment and improving the social and economic status of our population.
Our ‘Community Fund’ is a staff lead team who work closely with health-based charitable causes, both local and international to invest time and money in improving the lives of people in disadvantaged communities. Projects that we have supported range from annual donations of warm clothes, rucksacks and sleeping bags for the homeless to the funding of a new health centre in Kampala, Uganda.
We aspire to be a ‘Living Wage Employer’, making sure that every member of our team has a fair income over and above the governments recommendation of National Living Wage. We also aspire to be an inclusive organisation who celebrate diversity across our workforce and patient base.