We are pleased, and very proud to announce the fantastic news that Broadmead Medical Centre, for the second time running has been rated as good in all areas of criteria with outstanding features by the Care Quality Commission who carried out a thorough inspection on the service on the 10th April 2018.
Once again, BMC have been recognised for their outstanding care of people whose circumstances may make them vulnerable. In addition to the many areas of outstanding practice previously noted on our last inspection the inspectors were particularly impressed with the following:
- The nurse team from the practice had a programme of regular visits to local hostels to offer health screening and support people to access local health services.
- Transgender patients were supported by the practice. Specifically the practice ensured that patients’ record reflected the gender they identified with, and the nurse team liaised closely with the local treatment centres so that they had knowledge and could provide guidance to patients about their treatment and potential side effects.
- The practice had designated appointments on Saturday for patients who had been discharged from prison who required primary care services. This was pre-booked in liaison with the Criminal Justice Integration team and allowed for continuity for treatment and prescribing.
- The practice temporarily registered relatives of patients at the local children’s hospital who were staying away from home.
- The practice had a pro-active approach to managing new born babies and their mothers and routinely sent a birth card with a pre-booked appointment date to encourage attendance for checks and immunisations which resulted in national targets being met.
The full report will be available soon on the CQC website – www.cqc.org.uk