Summary

Today marks a very special moment for BrisDoc. As of 8:00 AM this morning, we have officially transitioned to our new patient management system, CLEO, across all of our Integrated Urgent Care services.

This milestone is much more than just a system upgrade—it represents our commitment to delivering compassionate, high-quality, and future-ready healthcare for the communities of Bristol, North Somerset, and South Gloucestershire. For over two decades, BrisDoc has proudly delivered cared for the one million patients across our area, and today’s launch of CLEO demonstrates our continued dedication to innovation and excellence.

Why CLEO? CLEO will significantly enhance the experience for both patients and our people. Its seamless integration with key healthcare platforms, including EMIS, Connecting Care, and Sesui, means our clinicians will have timely access to crucial information, enabling quicker decisions and better outcomes. Streamlined workflows will also allow our teams to spend more time focusing on what matters most: our patients.

We want to extend our heartfelt gratitude to every member of the BrisDoc team who worked tirelessly behind the scenes to make this transition smooth and successful. Your commitment, collaboration, and professionalism have been truly inspiring. I also want to thank our partners at CLEO Systems, whose support and partnership have been exceptional throughout this journey.

As we step into this exciting new chapter, CLEO positions us to meet current challenges and ensures we are well-equipped to deliver outstanding care long into the future. Together, we continue to live our mission: patient care by people who care.

Thank you to our teams, our partners, and, most importantly, our patients, for your continued trust and support. Here’s to the next chapter in providing exceptional care.