At a glance

• Salary: £91,953.16 per annum pro rata
• Location: Osprey Court
• Responsible to: Lead GP

• Hours / sessions per week: Minimum of 4 hours per week

• Contract type: Permanent

This post is only open to internal applicants.

Why this role matters

• You’ll support clinicians to make safe, confident decisions in real time, including holding risk, managing uncertainty and responding to safeguarding concerns.
• You’ll support admission alternatives through the Weekday Professional Line (mainly adult medical admission avoidance) and by promoting the right community pathways.
• You’ll help keep more patients cared for in the community where it’s safe to do so, including supporting referrals to Frailty-ACE and NHS@Home (“virtual wards”).

A Diverse clinical mix

Working as a Clinical Coordinator (CC) is varied and interesting, with lots of interaction with clinical and operational colleagues in IUC and System CAS, plus consulting with patients and healthcare professionals.

You’ll offer accessible clinical advice and support across elements of Severnside IUC, including:

• Mental Health Integrated Access Partnership (IAP): supporting mental health colleagues with physical health assessments and prescribing
• System Clinical Assessment Service (CAS): a multidisciplinary team supporting remote clinical assessment of patients who might otherwise be directed to emergency department or ambulance dispositions
• Weekday Professional Line: mainly adult medical admission avoidance, plus some patient consultations
• Covid Medicine Delivery Unit (CMDU) the remote assessment of patients referred for consideration of covid antiviral medications.
• Frailty-ACE (Assessment & Coordination for Emergency and urgent care): assessing frail patients who might otherwise be conveyed to hospital and coordinating community pathways where appropriate
• Out of Hours (OOH): telephone/remote consulting, face-to-face appointments and home visits

Portfolio option: work solely as a Clinical Coordinator, or undertake Clinical Coordinator shifts as part of a wider portfolio in Severnside or BrisDoc’s practice services.

What you’ll do

You’ll be a strong team player who builds collaborative, supportive working relationships across clinical and operational colleagues, helping our teams deliver excellent care for patients.

Workstream 1: Senior clinical advice and decision support

• Provide accessible clinical advice and support to clinicians across Severnside IUC teams.
• Support decision-making on prescribing, complexity, uncertainty, risk holding, live safeguarding concerns, and appropriate referral pathways.
• Discuss options, share decision-making, and negotiate with healthcare professional colleagues to meet patients’ needs.

Workstream 2: Keep urgent care flowing safely

• Work in close liaison with the operational Shift Manager as part of joined-up clinical and operational leadership on shift.
• Provide advice and support to the Shift Manager where needed, alongside operational and clinical support structures.
• Review cases put through for appointments or home visits by triaging clinicians in OOH prior to booking.

Workstream 3: Targeted clinical assessment and pathway leadership

• Assess and manage patients referred into the System CAS service.
• Assess and manage patients referred into the CMDU service.
• Provide clinical cover to the Weekday Professional Line and Frailty-ACE teams if there is a staffing or workload challenge.
• Take a proactive approach to supporting urgent care needs in the community, including promoting referrals to Frailty-ACE and NHS@Home (“virtual wards”).

Some shifts are fast-paced. Your role is designed around strong clinical and operational collaboration, so you’re not holding the system alone.

Support and development

• You’ll be encouraged to supervise GP trainees, with training available to become an approved Clinical Supervisor.
• Engage with and support service change and improvement, supported by the leadership team.

The systems you’ll use

You’ll use the IT systems required for safe clinical work in IUC, including clinical systems Cleo, PACCS and EMIS, plus decision-support resources such as the Clinical Toolkit, BrisDoc weblinks and BNSSG Remedy.

Who this suits

• You enjoy being the calm senior voice when decisions are complex and time matters.
• You’re confident holding risk and uncertainty, and supporting others to do the same.
• You can manage parallel workstreams and prioritise well.
• You value collaborative leadership with operational colleagues.
• You want a portfolio-friendly leadership role that complements other clinical work.

What you’ll need

All GPs working in IUC are expected to meet the criteria set out in our Severnside IUC GP main duties and person specification. Over and above this, for the Clinical Coordinator GP role we are looking for:

Essential (in addition to the Severnside GP role criteria)

• Urgent primary care experience and strong consultation skills, including the ability to navigate complexity, use person-centred and shared decision-making, and hold risk and uncertainty.
• A proactive approach to supporting urgent care in the community and promoting admission and hospital avoidance where safe.
• Strong communication skills to ensure discussions with clinical colleagues about assessment and management are supportive, focused on patient care, and include the ability to negotiate and hold risk appropriately.
• Ability to manage multiple parallel workstreams and prioritise appropriately.

Desirable (in addition to the Severnside GP role criteria)

• Experience in training, clinical supervision or coaching.
• Previous experience working as a GP in Severnside IUC services, for example Out of Hours (OOH), Frailty-ACE (F-ACE), Weekday Professional Line (WDPL) and/or System CAS.
• Awareness of the urgent care landscape in BNSSG (Bristol, North Somerset and South Gloucestershire).

If this role sounds like you, we’d still love to hear from you even if you don’t meet every point.

About Severnside and BrisDoc

Severnside provides urgent primary care across the 24-hour period. It includes what was formerly known as the Out of Hours (OOH) GP service, and NHS111 (subcontracted by BrisDoc), providing an integrated approach to urgent primary care needs across Bristol, North Somerset and South Gloucestershire (BNSSG).

Alongside OOH, Severnside also provides the Weekday Professional Line, Frailty-ACE, and System CAS, and works alongside the Mental Health IAP service to support urgent physical health needs when indicated.

BrisDoc is a provider of NHS services, delivering “patient care, by people who care” for over 20 years. We’re an employee-owned trust and a social enterprise, running a range of primary care services including Severnside Integrated Urgent Care, GP practices, and the Homeless Health Service, providing care 24/7 to over 1 million patients across BNSSG.

As an employed colleague you’re also a BrisDoc co-owner, able to contribute to decisions that benefit patients, workforce and communities.

Inclusion and belonging

We’re working hard to increase diversity and inclusion within our organisation. We encourage applications from people from Black, Asian and Minority Ethnic communities, disabled people, LGBTQ+ communities, and people of all ages, faiths, religions and genders.

We welcome individuals from all backgrounds, experiences and beliefs who share our mission of “patient care by people who care”.

Inclusion and belonging

We’re working hard to increase diversity and inclusion within our organisation. We encourage applications from people from Black, Asian and Minority Ethnic communities, disabled people, LGBTQ+ communities, and people of all ages, faiths, religions and genders.

We welcome individuals from all backgrounds, experiences and beliefs who share our mission of “patient care by people who care”.

Download the full Job Description >

Post expires at 11:59pm on Friday 28th August 2026