Salary: From £13.72 per hour weekday evenings and £15.37 Weekends and Overnights.

Responsible to: Integrated Urgent Care (IUC) Team Manager

Hours: Part time role working at 168 Medical, please note BrisDoc’s services operate on a rolling four-week rota.

Location(s): Roles will be based in 168 Locking Rd, Weston-super-Mare BS23 3HQ

Job Summaries:

HOST ROLE: To provide a front of house reception service at Brisdoc’s treatment centres and promote high standards of patient experience. The main responsibilities include: welcoming patients on arrival and supporting them through their patient journey in the service; answering internal phone calls within the agreed BrisDoc standards and recording all
necessary information accurately for other team members to use; performing accurate record keeping and all other front line reception duties as required.

About BrisDoc:

BrisDoc is a proud provider of NHS Healthcare. We have been delivering ‘patient care, by people who care’ for over twenty years.

We run an exciting range of Primary Care Services, including an Urgent Care Service, GP Practices, and the Homeless Health Service. This enables BrisDoc to offer excellent healthcare 24 hours a day, 365 days a year to over one million people across Bristol, North Somerset & South Glos.

We’re a Social Enterprise and an Employee-Owned Business. This means the decisions we make are for the good of our patients, workforce, and wider community. This involves prioritising the health of our patients, protecting our environment, and improving the social and economic status of our population. Our ‘Community Fund’ is a staff lead team who work closely with health-based charitable causes, both local and international, to invest time and money in improving the lives of people in disadvantaged communities.

By joining BrisDoc, you will be part of an innovative organisation that prides ourselves on being a fantastic place to work; somewhere that you will feel valued, supported, developed and part of a family. We strive to make sure every member of the team feels proud of the work they do and the service that we offer.

 

We are committed to increasing our workforce diversity and welcome applications from all backgrounds and lived experiences, including:

• people from Black, Asian, and Minority Ethnic communities
• disabled people
• LGBT+ communities

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General Duties:
You can read the full list of general duties and expectations HERE

Download the Job Descriptions here:   HOST JD