Join our Award-Winning, Integrated Urgent Care Service as a Service Delivery Team Administrator and Make a Real Difference to our Patients, community, and
Healthcare System
BrisDoc is an award-winning, employee-owned Social Enterprise providing exceptional urgent and routine NHS healthcare to over one million patients across Bristol, North Somerset, and South Gloucestershire (BNSSG).
With over two decades of dedicated healthcare delivery, we are passionate about getting patients the right care, in the right place, at the right time, and you can help us achieve that. We pride ourselves on being a fantastic place to work, where you will feel valued, supported, developed and part of an excellent team. We aim to make sure every colleague feels proud of the work they do and the service that we offer.
Your Role as a Service Delivery Team Administrator
This newly established role is designed to support our ongoing expansion and will evolve dynamically to meet the changing needs of the service.
As Team Administrator, you will handle key administrative tasks previously undertaken by our Operational Team Managers, Operational Leads, and Head of Service. Your contribution will enable our leadership team to dedicate more time to effectively supporting, developing, and managing their teams.
While certain administrative duties will remain with Team Managers, your role will be pivotal in enhancing efficiency and streamlining operational processes.
Key Responsibilities
The Service Delivery Team Administrator will be responsible for a range of administrative duties, including but not limited to:
- Meeting Coordination & Documentation
- Operational Support
- Communication & Scheduling
About SevernSide IUC
BrisDoc operates the SevernSide IUC Service, providing integrated urgent healthcare services including:
- NHS111 across BNSSG
- 24/7 face-to-face urgent care appointments at dedicated treatment centres throughout Bristol, North Somerset, and South Gloucestershire
- A responsive, mobile home-visiting urgent care service
- Specialist clinical telephone triage delivered by our multi-disciplinary clinical team
Specialist Services
BrisDoc further enhances community healthcare through specialised integrated services, designed to support local health systems:
- IUC Weekday Professional Line
- IUC System CAS
- Frailty ACE
- Paediatric ACE
- Mental Health IAP
- Community and Primary Care Services
What We Can Offer You?
- Competitive Salary: £14.00 – 14.71 per hour
- NHS Pension: Employer contributions at 23.7%
- Generous Leave: 25 days annual leave plus 8 Bank Holidays (increasing with service)
- Discretionary annual Bonus
- Training and Development: Paid training time and opportunities for ongoing development
- NHS Discount Scheme: Benefit from various discounts
- Cycle to Work Scheme: Promote a healthier commute
- Employee Assistance Programme
Join a Leading Social Enterprise As part of BrisDoc, an employee-owned social enterprise, you’ll be empowered as a co-owner to shape the future of healthcare delivery. We’re deeply committed to equity, diversity, inclusion, sustainability, and innovation, ensuring your career grows in a direction aligned with your values.
Who We’re Looking For
We want every member of our team to be committed to outstanding ‘patient care by people who care’ and to be passionate about the NHS. As a Social Enterprise, our goal
is to put people and planet first, so we seek those who share our aims for social justice and environmental sustainability.
Make a Difference Today!
Find a career you can feel proud of at BrisDoc. Leave work every day knowing what you’ve done really matters.
Apply or learn more here: Click here
Job description: Service Delivery Team Administrator
General Duties:
You can read the full list of general duties and expectations HERE
We are committed to environmental sustainability. We strive to reduce our carbon footprint and promote eco-friendly practices in healthcare. Be part of a team that values a healthy planet as much as healthy communities.
To enable us to deliver excellent patient care, we need people from all backgrounds, with a range of experiences, so that we are truly representative of the communities we serve.
We are working hard to increase diversity and inclusion within our organisation including:
- people from Black, Asian and Minority Ethnic communities
- disabled people
- LGBT+ communities
- all ages, faiths, religions and genders
We want to encourage individuals from all backgrounds, experiences and beliefs, who share our mission of ‘patient care by people who care’ to work with us.
We reserve the right to amend the closing date for this vacancy depending on application levels.
Post expires at 11:59pm on Sunday 27th September 2026