Latest News

Charlotte Keel Medical Practice celebrated the first phase of its transformation on Friday 12 September 2025, welcoming patients and local residents alongside Helen Godwin (Mayor of the West of England), Kerry McCarthy (MP for Bristol East), leaders from BNSSG NHS Integrated Care Board, and local voluntary and community partners.

Today marks a very special moment for BrisDoc. As of 8:00 AM this morning, we have officially transitioned to our new patient management system, CLEO, across all of our Integrated Urgent Care services.

We’re pleased to share an update following the news that BrisDoc has been awarded the long-term contract to run Charlotte Keel Medical Practice. This 15-year agreement brings lasting stability and gives us the opportunity to invest in meaningful improvements for our patients and community.

This week, the UK Supreme Court issued a ruling clarifying the legal definition of the word ‘woman’ under the Equality Act 2010 — a decision that has prompted significant public attention and a wide range of responses. At BrisDoc, we want to take this moment to reaffirm what we stand for.

We are incredibly proud to share that BrisDoc has been Highly Commended in the HSJ Primary and Community Care Provider of the Year 2024 category!

We are thrilled to announce that BrisDoc Healthcare Services has been shortlisted as a finalist for the HSJ Awards 2024...

We are thrilled to share the fantastic news that the Urgent Health UK’s Innovation Programme, in collaboration with The University of Warwick, has been shortlisted for the ‘Improving Urgent and Emergency Care through Digital’ category at the 2024 HSJ Digital Awards! 🏆

Today, we honour the remarkable contributions of women across the globe. International Women's Day 2024 is not just a celebration; it's a call for inclusion, diversity, and empowerment in every sphere of life.

We are pleased to announce, the Frailty ACE Programme, has restarted for the next four months starting from the 10th of January.

BrisDoc's Community Fund recently made a significant impact on Weston Hospicecare's Christmas Appeal by matching donations up to £5,000. This gesture contributed to the campaign's impressive total of over £50,000. Given that the hospice relies heavily on external support, receiving just 20% of its funding from the government, the role of fundraising like this is crucial.

This month, we had the honour of attending the prestigious UK Social Enterprise Awards. We were shortlisted in the 'Innovation of the Year' category for our collaborative work in the Mental Health Integrated Access Partnership (IAP).

We are delighted to extend our warmest congratulations to Dr. Shaba Nabi, Lead GP at Charlotte Keel Medical Practice, on her recent appointment as the new Chair of our Local Medical Committee (LMC).

Frailty-ACE (Assessment and Coordination of Emergency and urgent care) is an innovative approach to coordinating the health and care responses required to manage frail people at home, when a crisis would otherwise result in conveyance to the Emergency Department (ED) and/ or medical admission.

We are humbled and proud to receive the Best Innovation award for our Frailty-ACE Service. The Frailty-ACE presents a novel approach, focusing on remotely coordinating the urgent health and care needs of frail individuals, averting potential hospital admissions. 

In an unexpected turn of events, Dr Mike Taylor of BrisDoc’s Homeless Health Service seized an opportunity at the “Who Cares Wins” national Awards. Sitting next to none other than Sir Stephen Powis, the Medical Director of NHS England, Dr Taylor extended an invite to see our Homeless Health service operations in action.

BrisDoc’s Managing Director, Nigel Gazzard, will be joining other community leaders in this year’s CEO Sleepout. This event, in aid...

We are elated to announce that our very own Dr Mike Taylor was shortlisted as a finalist for the prestigious "Who Cares Wins" national awards in the category of Doctor of the Year. Although he did not clinch the top spot, being recognised on such a platform speaks volumes about his dedication and service.

BrisDoc Win HSJ Changing Culture Award We are delighted and truly honoured to be this year’s winner of the prestigious HSJ...

We are pleased to announce that BrisDoc has now been assessed as a (level 2) Disability Confident Employer.

BrisDoc's Managing Director - Nigel Gazzard attended the recent Urgent Health UK CEO Workshop in which leaders from around the UK gathered to discuss the future direction of Urgent Care in the UK.

We are thrilled to announce, BrisDoc's Homeless Health Nursing Team are finalists at this years Nursing Times Awards.

This month saw BrisDoc's annual rounders tournament. Once again, the weather was on our side as the teams enjoyed glorious sunshine alongside a tasty BBQ and a few drinks to boot. 

We are also pleased to announce that we have become supporters of the Good Employment Charter.

The West of England Good Employment Charter is a voluntary accreditation scheme that aims to improve employment standards in the West of England for organisations of all sizes and sectors, through characteristics that will raise the value and quality of work.

After two long years of cancelations due to covid, we have finally been able to celebrate the BrisDoc Long Service Awards.

We are proud to say that we have now been recognised and accredited as a Real Living Wage Employer.

For a number of years, BrisDoc has been an aspiring Real Living Wage Employer. One who makes sure that every member of the team receives a wage inline with the 'real' cost of living.

This year we’re celebrating 50 years of Pride in the UK. At that first Pride in 1972, around 2,000 participants marched together, calling for gay rights. By 2019, London Pride saw 1.5 million people celebrate and protest in support of LGBTQ+ rights. 

BrisDoc is delighted to announce that we has been shortlisted as a finalist in three separate categories at this year's HSJ Patient Safety Awards, recognising our outstanding contribution to healthcare. 

The award was in recognition of Ollie's great effort, personal achievement and benefit to the community and was presented by Princess Anne at a ceremony in London

Whilst many of us were glued to the news and social media waiting for updates, BrisDoc's Dr Simon Flower, a Weekday Professional Line GP, was the medic on call for the Mendip Caving Rescue team and was one of the first on scene to help with the rescue mission.

This is a national awareness campaign run by the Self Care Forum. The aim of the week is for people-facing organisations (such as GP surgeries, CCGs, pharmacies, dentists, local authorities and the voluntary and community sector), to use it as a focus to increase people’s ability to self care and improve their levels of health literacy.

In an impassioned speech which drew a standing ovation at the recent COP26 conference, Sir David Attenboroug warned that humanity was "already in trouble" because of rising carbon levels in the atmosphere.

With an aim of combating the continual pressures felt across the local care system and an ambition to deliver the  'right care, at the right time, in the right place', changes are being made to extend SevernSide's Clinical Assessment Service - CAS (our clinical and operational team who triage and treat patients via telephone and video) to become part of the plans for a wider 'System CAS'.

One25 is a Bristol women’s charity which reaches out to some of the city’s most marginalised women, many who are trapped in street sex work. BrisDoc's Homeless Health Service are proud to support the charity by providing weekly on-site clinics run by Dr Lucy Potter & Dr Elaine Driver.

We are excited to announce the very first BrisDoc Co-owners Council meeting took place this month. Representation from all areas for BrisDoc came together to discuss the purpose of the Co-owners Council and how it can best serve all BrisDoc Co-owners and patients alike.

BrisDoc's Wellbeing Team put together some nice little hampers in aid of World Mental Health Day on the 10th October. The hampers were distributed to all bases and practices with the hope that everyone would be able to take a break and make use of some of the goodies.

October marks Black History Month and we take the opportunity to celebrate some of the many people from African and Caribbean backgrounds that have been a fundamental part of British history.

The money was donated to a few charities including PROPS, who provide opportunities and support for young adults with disabilities, and Friends of Bristol Haematology & Oncology Centre.

This month has seen the launch of the new SevernSide IUC Weekday Professional Line Service for GPs referring to Weston General Hospital, adding to the service already provided for NBT admissions. The team of Call Handlers and Clinicians work from Osprey Court Monday to Friday 8am - 6:30 supporting Healthcare Professionals who are considering an adult medical admission or needing urgent clinical advice?